If you would like to return your purchase for a refund please account that the refund will be processed with a $5 handling fee, also the customer is responsible to handle the return shipment fee from their local post office back to the Otaku Plug company location they received it from. Any questions or help needed such as where to ship the product back to, please sent an email to our support email. Once the product has been received, We will issue a refund to you.
Support e-mail: firstname.lastname@example.org
*SALE ITEMS ARE ALL FINAL SALE UNLESS NOT SHIPPED*
PROCESSING & SHIPPING.
Processing takes about 1-3 business days alone. Once the processing stage is complete, you will then receive a shipment confirmation with your tracking number. If you are within North America shipment will take 7-15 business days. International orders can take about anywhere between 4-15 business days on average. Please be aware that during the holiday times shipping may be delayed and take longer due to courier services being jammed with a lot of packages which is out of our control.